Disclosures & Privacy Statement

Protecting the privacy of visitors to our website is of the utmost importance to Fidelity Bank. We have taken the steps necessary to safeguard the privacy, security, and confidentiality of your personal information.

Fidelity Bank will never request confidential information from you via e-mail solicitation or telephone. Any such requests should be reported immediately to Fidelity Bank. Please protect your personal and confidential information including account numbers, User IDs and PINs at all times.

Our Privacy Statement includes the following:

1. Information collected during your website visit
2. How we respect your privacy
3. Types of information we gather
4. We share information responsibly, as permitted by law
5. We want to be accurate
6. What to do if you have questions

1. Information collected during your website visit

When you visit our website, our system automatically collects and stores information about your visit. This information is used to help us evaluate the effectiveness of our website by enabling us to determine the number of times a specific page is visited, along with other similar information. Some examples of the information we collect are:

• date and time our site was accessed
• IP address (a numeric address given to devices on the Internet)
• the pages of the site that you visited
• the name of your web browser

Fidelity Bank does not collect identifiable information on visitors unless it is voluntarily provided. For example, when you make an entry in our guestbook registry or send us an e-mail message, we consider that to be your consent for us to use the information provided, unless you specifically state otherwise. The identifiable information you leave, such as your name and address, will be used by the Bank to provide additional information to you about our services. This information will never be shared with sources outside of Fidelity Bank.

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2. How we respect your privacy

Fidelity Bank respects your privacy and values your trust. We take great care to ensure that your personal information is kept safe, secure and used in a responsible manner. We restrict access to your personal information to those employees who need it to provide products and services to you. Fidelity Bank diligently maintains physical, electronic, and procedural safeguards that comply with federal standards to guard your personal information and to assist us in preventing unauthorized access to that information.

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3. Types of information we gather

In order to provide you with products and services, comply with government regulations, and better understand your financial needs, we collect and maintain a range of customer data including non-public personal information:

• from applications, supporting documents and other forms
• about your transactions with us or others
• from consumer credit reporting agencies

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4. We share information responsibly, as permitted by law

Protecting your privacy is of the highest importance but there are certain circumstances where it is necessary or permitted to disclose information to others:

• when you request or authorize us to do so;
• to make disclosures required by law, such as upon receipt of a subpoena;
• to complete transactions initiated by you, or to conduct our daily business operations;
• to companies that perform a joint marketing or service function for us, such as printing loan coupon books or checks or with other financial institutions with whom we have joint agreements.

To further protect you, before sharing your non-public personal information with third parties providing joint marketing or service functions for Fidelity Bank, we require a written confidentiality agreement be in place.

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5. We want to be accurate

We strive to ensure that your customer information is complete and accurate. However, it is important that you review your documents and statements carefully, and promptly notify us of any discrepancies or changes in your name or address. To report a discrepancy or update your customer information, contact us at customerservice@fidelitybank-pa.com or call our Operations Department at 1-800-242-2500.

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6. What to do if you have questions

If you would like to know more about how Fidelity Bank might use information about you that is gathered from our website, or if you have any questions about Fidelity Bank's privacy policies and information practices, you should contact us either:

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